There's a "rescue" built into TopRank, and BigPicture as a way around this problem: click the product's Help icon and then select any of the Help menu items. If you do something that should cause the ribbon to change, Excel actually goes into an indeterminate state and almost all of the ribbon is gray. (You get into edit mode by clicking into a cell and typing, or by clicking into the formula bar, among other ways.) But not all operations are prohibited in edit mode. The basic issue is that dynamic ribbons can't be updated while you're in edit mode, with "Edit" showing in the status bar at the bottom of the Excel window. Therefore, it affects TopRank, and BigPicture, which have dynamic ribbons, but not the other Palisade products, which don't. We fixed an issue where the ribbon options menu wasnt rendering in Excel. Short answer: Click Help » About (TopRank, BigPicture), and the ribbon will be restored.ĭetails: This can happen in Excel 2007 or later, and it's due to a bug in Excel's handling of dynamic ribbons. We often roll out features to Insiders over a period to ensure that things. This article is about the situation where almost the whole TopRank, or BigPicture ribbon is grayed out.) (The Results section of the ribbon is normally grayed out until you've run a simulation. Something happened, and now my (TopRank, BigPicture) tab on the Excel ribbon is grayed out. All Products: Other Issues Ribbon Grayed Out
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